You can reach us directly by form, call or booking an appointment.

Please chose of the type of your request.

Contacting us is easy: Please use the appropriate tab. Your request will be forwarded to the corresponding employee in Berlin or Hamburg and answered as soon as possible.


Enough space for amount, product designation and product numbers.

You will find this number as well as the product number and date of manufacture on the label on the back of your HM product (if it is still fully visible)
Click or drag files to this area to upload. You can upload up to 3 files.
Um einen Defekt beim Hersteller zu beanstanden, sollten Sie ein Foto einsenden. (max. 3 Bilder mit 5 MB)

Nicolas Fuchs
Head of Sales

“I will try to process your request within one day. In urgent cases you can reach me by phone.”

Visit wexim.

From the Berlin centre you need about 35 minutes to reach us. Please book an online appointment. We ask that you allow us at least one day’s lead time.


wexim gmbh
Lankwitzer Str. 14-15
12107 Berlin

Back Office
Tel.: +49 (0) 30 577 084 150

Nicolas Fuchs
Tel.: +49 151 54837296